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| - Ugh!! I have been to La Madeleine across the country, and this one is NOT GOOD. The food is maybe 3 star, but the service is terrible. Maybe it is starting troubles, but they really need to hire better staff, and more staff. There was a guy standing literally at the door, handing out the menu and taking orders. Okay fine, a little annoying but okay. Then he directed us to the counter. Once there, we had to wait several minutes before we were attended to at the salad bar. It wasn't busy, there was literally no server at the salad bar!! Then there was a weird shuffle, where 2 or 3 servers came and left, and then finally one stuck around to serve us. But she had not received our orders. So we started talking to her like she had our orders, and she kept looking at us like we were stupid. Finally we realized she had no idea what we were ordering, and we started from the beginning. 15 minutes into the cafe, we finally were able to place our orders - process that typically has taken me less than 2 minutes in every other La Madeleine. Why bother intercepting customers at the door with a menu and a notepad when you are not even going to pass on the order to your servers. They were out of brown bread, and in the one hour we spent at the cafe, it was not refilled. Not going back there again!
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