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  • I stopped at Rusty's Deli & Grille for lunch on a Saturday because of the reviews here. Overall I'd recommend Rusty's, but there are better places to eat. The restaurant is long and narrow and when I came in was very busy. The ordering system is very convoluted. You wait in line to order at a window. The person at the window though was also making sandwiches so there was a wait, about 30 seconds, between each group to order. The menu board is on the sidewall of the hallway (parallel to the line) so you can't really see it until you get up to the front of the line to order. It would have been better to place it above the order window (perpendicular to the line). And you thought you'd never use geometry after you got out of high school. Then you head around the corner to the left to another line to get your drinks and place your order again at the cashier and pay. The layout of the place kind funnels people this way, but why do I have to order twice? Maybe this is so they can start working on your order and have it ready when you go to pay. I was lucky to grab a table as I witnessed several parties hovering nearby looking for a place to sit. If you have more than two people in your party I recommend that after make your first order you send someone to snag a table while the other goes to pay. I ordered a cheese steak sandwich and fries. It took a while to get my food. You would think they would have started working on it when I first placed my order, but that was not the case. With the volume of people in the place I anticipated a wait, but it seemed to take longer than it should to get my food. The cheese steak sandwich was OK, nothing special, but it was hot off the grill. I should have known not to expect too much when the menu said it came with lettuce, tomato, and mayo. Toppings that are fine for a burger but that should never be mentioned in the same sentence as a cheese steak. I left them off of my cheese steak. The fries on the other hand were great. They were thick cut, hot & crispy on the outside and fluffy on the inside. Overall nothing spectacular, the fries come close, but good hot food. The tab came to $10.46 for sandwich, fries and drink, which is not too unreasonable.
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