YOU HAD ONE JOB and you screwed it up and you screwed up the opportunity to correct it.
Forget this place. It's a mess. They overfilled my oil and caused a bunch of potential damage wasting hours of my time - then they promised to refund me and that I'd be contacted by a customer service rep and that never happened despite my own followups (been 6 days). I don't give bad reviews. I made a special effort to come on Yelp and toss my middle finger at this place. Save yourself and go elsewhere!