I've come here a couple times with my son since moving to Arizona in October. First time we went it was for his one year shots. The front desk person was not very friendly at this visit and handed me some paperwork to fill out and dismissed me. We saw Dr. Keane and really liked her. She has great bedside manner and I really like how she interacts with my son. I really believe she loves children.
Had to come back the other day because my son was obviously sick. He woke up screaming and restless with a horribly runny nose. I called as soon as HH opened and was able to get a same day appointment which was great. This time, the front desk girl was really kind. My wait time in the lobby was super quick too. We got to see Dr. Keane again. I think she was a little rushed, maybe they were busy that day, I don't know. But my opinion of her is the same. She's great. The nurse was also very patient with my son as he was throwing an epic tantrum while she tried to weigh and temp him. Anyway, Dr. Keane diagnosed an ear infection and answered all my questions. And we headed out. My only problem with this place is that it's very hard to get them to return a phone call. I've had some trouble getting people to call me back and have had to call multiple times in order to reach someone. Otherwise, I really like HH and will continue to come.