Terrible service all around from the check in girls, to the waitress that never showed to offer service, to the rude maintenance workers for the lanes. We came here to enjoy a couple of games and quick drinks for my birthday. During the last frame the lane completely shut off and I accidentally went ahead and Bowled... only to get yelled at by an employee. Did I mention it was my birthday? My husband was furious and we tried to talk to the front desk about it and she said our game was over because we had both bowled gutter balls. What??! Neither of us had bowled yet in the tenth frame and no one had thrown a gutter ball. We loved this place but will not be returning ... they made no effort to listen to our concerns nor did they attempt to rectify the situation in anyway!