My husband and I walked in for lunch at about 1pm. No one in line just us. It was our 1st time at a Fired Pie and we were hungry and excited. We ordered a pizza, the girl who took our order was lost and confused. We asked her if the herb crust was fresh and made in house. She didn't know even though she got it from underneath somewhere and it was completely frozen. $2 extra for a frozen crust sprinkled with dry herbs? No thanks. We opted for the fresh and carried on with the toppings. We had to read the girls the ingredients that were in their own pizza choices, another bad sign. Then we ordered a salad. Finally we sat down and the buffalo chicken in the salad was gross. It was fatty and seemed boiled. We asked them to remake it sans chicken and it was OK. Standard Caesar salad. Then the pizza arrived, the crust was almost all black. The girl left so much bare crust without toppings it was a disappointment. Also the crust was burnt but the bottom was soggy? I guess these girls don't know how to work the oven. $20 later and we left unsatisfied. I'm hoping its just this new location. Thumbs down.