rev:text
| - In comparison to Saks & HR, Nordstrom is much, much better in terms of atmosphere and service. According to 1 salesperson, they basically carry the same brands, yet, the stores themselves feel worlds apart.
Firstly, the Saks & HR (West-end) are completely DEAD. Ghost town. Background music barely audible. Sales staff shootin' the shit 'cause there's no clients to approach. When you do need help, staff are few and far between, maybe 2-3 for the entire beauty department, as opposed to a person for each different beauty counter at Nordstrom.
Aside from the International Students from China, the clientele at Saks/HR also seems older. Atmosphere is also a bit snooty. Nordstrom? Hired DJ, paying a mix of tunes with Holiday tracks subtly sprinkled in between, a mix of clientele, bustling. The merchandising at Nordstrom is also better, makes merchandise appear fresher and newer. At HR (Square One), merchandise seems outdated. I'm sick of seeing rows and rows of Ray Ban mirrored aviators...so yesterday, plus they look shit on me!
There was also a helpful salesperson (Jordan) at the Le Labo counter. Jordan took his time to share his expertise and personal recommendations from the line. When I visit the Saks counterpart, there is NO ONE there. Great for spritzing myself with expensive perfume, terrible when I actually want to buy a bottle of that perfume or need feedback of other scents from that line.
I was also very happy to see that they have their in-store café transplanted from the American locations. I wonder if they also brought their restaurant along as well? Hmm...
Overall, pretty impressed by Nordstrom, and would probably head here before Saks or HR!
|