If you want rude customer service... this is your place! The lady who shaped my eyebrows talked on her telephone via her headset the entire time I was there. When she needed me to hold my eye, she tapped me on the shoulder and continued to talk on the phone. She did not say one word to me the entire 10 minutes I was sitting in the chair. She did, however, have a meaningful conversation with the person on the phone. Once she was finished, I went to pay and told her how rude the experience was. She continued to talk on her phone while I voiced my concerns.... she never apologized. EVERYONE should stay clear of this hell hole.