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  • I CANT MAKE THIS RANT SHORT.... PLS READ ON IF YOU CARE FOR YOUR FUR BABY! As for me I will never take my "kids" here again. Initially the overall appearance and advertised program of this place is appealing. However, after a stay of two weeks my dog (1 of 2) was picked up with severe matts starting from behind his ears extending down his mane on both sides. In addition, the white portions of his mane, underbelly, and legs are (and remain) stained YELLOW. There is no washing this out (after two shampoos and one professional wash). I've posted picture for everyone to make an objective decision. PET PARENTS BEWARE! As many other reviewers have mentioned my little dog too has sores all on her underbelly and my border collie (neglected coat) has green discharge coming from both eyes, fever, lethargy for a period of more than 3 days. Cindy, stated regional manager, responded in an defensive manner with the overall excuse being... " there was no instruction to comb his mane". &(*&)^%!!!. As a company that brags about its family owned and 10 year establishment status it should well known on how to care for the coat of any pedigree, proper sanitation/infection control, and accountability. PLS SEE THE PICTURES OF HOW MY BEAUTIFUL DOG COAT HAS BEEN RUINED DUE TO NEGLECT.
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