rev:text
| - Last Thursday, I had to take a friend to the ER at the Grayhawk/Thompson Peak branch of Scottsdale Healthcare, which was wonderful (five stars - I tried to post a review but it failed twice). Then, the following Saturday, I had to take ANOTHER friend to this Hospital. Also five stars.
On a Saturday night, my friend and I had very little wait. She was given a bed almost immediately and saw a doctor within minutes. Even though I am not family, I was allowed to accompany her with her consent. This is really refreshing as I have run into draconian family-only policies before, which basically adds more stress to an already stressful process.
The doctor was very thorough and took into account my friend's cost concerns regarding testing and her prescriptions. Thankfully, my friend's condition was not terribly serious and we were in an out in a matter of hours! The staff was very friendly and accommodating and made sure that both of us got instructions for follow up and did not have any questions. When we did have questions later, at a separate pharmacy, our calls were promptly answered and our concerns addressed quickly.
Husband was left in the waiting room, and he reported that he also had a good experience.
Overall, five stars for fast, friendly service, doctors and nurses who care, and for excellent follow up.
|