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  • Let me first say that I this review is for this appointment only. We have been taking our dog there for about 4 years and have been happy, although we have always felt the prices were high. I had her there less than three months ago for a full exam and all of her mandatory vaccines. I took my dog in today for a kennel cough vaccine. I wasn't sure if i was going to be charged for the office visit or not, but I was hopeful that they would be reasonable since I was there only a couple of months ago. I even asked the receptionist when I called to make the appointment. She said she wasn't sure. We were greeted promptly and was taken to the exam room within a few minutes. An assistant came in in a few minutes to take the dog back to weigh her. Literally 10 seconds after the tech left the room, the Dr. came in. I told her they had just left and she said she would check her out and give her the shot. She was not gone for three minutes when she came back with the dog and said she was done. When I went out to pay, I was shocked that I was charged for an exam. I questioned it and the office lady went to ask the Dr.. When she returned she said that was the price. I paid it then asked to talk to the Dr. I waited for about 15 minutes before she came in. I questioned her about the charge and she insisted that she gave the dog a thorough examination (in the back room instead of in front of me). I asked how that was possible in three minutes, She said that the tech was holding her so she was able to do it. My dog was so nervous that the tech had to trick her and take her out the front door. There is no way they could have calmed her down and done the exam in three minutes. She never denied that she was only gone a few minutes, but insisted that an exam was done. In four years, no vet has ever examined her that quickly. I am convinced that nothing except the shot was done. I asked for my medical records and I will be looking for another Vet.
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