Pretty good experience here.
I wish a could remember the name of the cashier who helped us/took our order - she has red hair, was well spoken, bubbly and incredibly helpful. She made an awesome first impression.
We both had salads so I can't speak to the deli aspect - I get the impression this places is somewhere between a Jason's Deli and a Panera. The Chopped Italian and Southwestern Cobb were both delicious. Not being sure what dressing to try were given two kinds without an additional cost (who doesn't hate being "nickled and dimed" for stuff like that). My Arnold Palmer was delicious (I was a first timer and am hooked now). When asked if I wanted it with sweet or unsweet tea, I must have looked blankly but the cashier said if it was too sweet she would make me something else. (get sweet BTW) I wasn't sure if refills were included, but the cups are so big, I didn't need one!
The runner who was bringing food to the table got us extra dressing when we ran out and she was really busting her tail. Kudos to her!
So, no it isn't Panera however the food was good, and just as importantly they have a great team working there who I felt wanted me to be happy with my dining experience.