This was my first time getting a wax and I bought it through living social. I had thought about it and always chickened out because I thought it would be painful. Star was really professional, and made the process easy. It was not as painful, embarrassing, and awkward like I thought it might be. She made the process almost painless and suggested taking some Tylenol if I wanted too, though it was so painless I didn't need it. But everyone handles pain differently. Honestly Star made the process easy for a first timer. Definitely suggest going to her!