I came to this IHOP with my family while on vacation. I ordered the Rooty Tooty Fresh "N Fruity Pancakes.
The Pancakes were cold and had some sort of black stuff on the bottom. I asked the waitress if she could bring me another order and explained the problem. She was very accommodating and brought me a free Orange Juice with my corrected order.
I immediately lifted the Pancakes to make sure that they weren't just reheated. Sure enough, that's exactly what they were, same Pancakes just heated.
I told her that this was the same order and that I didn't want anything else.
We all got up before my family's orders came and decided to go across the street to Denny's. Everything was great over there.