The guys were really great. They were on time, friendly, and took care of my things. I had a difficult stairway to move down from a second story condo and my dining room table did get scratched. However, the customer service followed up with me and sent someone out a week later to fix the table and it looks like nothing ever happened to it. Ive moved a lot over the years and this was the only company that wrapped and padded my things and were on time! I would definitely use them again.