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  • I had the afternoon tea on their grand opening day. Impressive fresh warm dessert and great macarons, which earned the stars. The staff seem a bit rushed into the opening and but still had a host managed to seat the ppl who want to dine in at the same time several other employees serve ppl who just want to pick up the macarons and go. I returned on Wed Dec 20th around 11am for a cup of tea. Waited at the door for 10mins like last time, no host came to serve or no waiter in the dining section I can approach to ask. Then I had to ask the male front cashier who turns out to be quite ignorant. By the way, there were 5 empty tables at that time. He simply told me "proudly" he's both host and cashier, and he's too busy for seating ppl, which is his job and I have to wait in line along with ppl who wants to buy the macarons only. The line seems an hour and half wait. But he could simply seat ppl at the same time, which would be so much more productive and satisfactory to both store and customers. He could turn 3 rounds of tables if he does is job right. And that will definitely help with the line up. Or they just didn't care about ppl in line, as long as it shows how popular the macarons are and how desperate ppl want to buy them...Poor staff training and store management! I turned out to have tea at Nadege, which is same great. And I don't have to put up with the crazy line up due to poor store management or staff with bad attitude. After got a peacan pie to go. Btw, Nadege's cake cream is not too sweet, light and delicious.
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