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  • Imagine your soup falling through the bottom of your paper bag. The best outcome is you catch the soup and nothing is lost. You could end up with soup on you and saving some soup to eat. The worst outcome is the soup is compleyely lost as it splashes all over you and hits the ground. I got lucky and only a small amount of soup got on me and the rest wasn't lost. Lucky in one sense and not another. The soup container had a cracked lip, the lid was pressed on it poorly and together these caused soup to leak from the container and weaken the paper bag. Freshii could use plastic bags and avoid this. The staff could also not used a cracked container and probably have avoided this. I wasn't happy scrambling to catch soup as it broke through the bag. I was angry when I had time to examine the container and figure out what exactly had happened. I have pictures and will upload them. As for the food, it was alright. Not good, but barely ok. I really wanted soup so I got soup. I can only advise you there are better soup places for the same price or less. More service problems: you can try and call in an order but I am yet to have anyone answer. The app for iOS doesn't work like it should. I would only ever consider eating here if it is convenient and you double check your containers before leaving.
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