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  • In the last two weeks, I've had to bring my mom here three separate times. Each time was ridiculous because if the lack of knowledge that they all seem to have is unbelievable. None of them seem to be on the same page about every thing. I mean, I understand if some have been doing this longer then others but it should be basic knowledge for everyone around. Today was the worst, the pregnant check - in lady at window eight was so damn rude and abrupt. I told her before she spoke to my mom who has cancer, she better adjust that attitude because I won't have someone talk to my mother like that. She gave me an attitude because I could tell she thought we were wasting her time. We wasted OUR time due to the lack of knowledge from the prior visit with the other representative. Which is not our fault. I'd rather drive all the way to the one on Tatum if it means they will have their crap together and maybe, not have an attitude.
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