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  • I gave them two stars for effort, I'll never come back as a paying customer nor recommend it as a great place to eat until sweeping changes are made. I realize there might be a difference from one location to another, though I will not spend my money finding out. I'll start off with what i liked. There is a minimalist inspired though pleasing decor, I enjoy that they are conscientious people with good hearts, offering lots of information (though bordering on propaganda: they use photos of 'famous veg people' on the walls) on the benefits of vegan/vegetarianism, and the menu is a refreshing alternative to mainstream food in America. I am a long-time vegetarian and pro-conscious eating advocate. Here's what i did not like. Terrible customer service, highly overpriced for what you actually get (not only do the menu photos not match what shows up on the table, the dishes are mostly carbs unless you order a complete veggie dish), an annoying television replaying the same programming, plain/bland food pairings (do NOT order the guru rice--it will only 'teach' you that you made a mistake) and an upcharge for any modifications to your dish: like a whopping $1.25 for brown rice. When I approached the counter the girl at the register was loudly huddled with 2 other employees and was more concerned with handling another issue than with taking my order, and then explained what she was doing instead of taking my order. Unprofessional from the start. I was told when I got seated that there were free refills on my green tea, which I was happy to hear; that is, until it took about 30 mins for me to even catch an employee's eye before they approached and asked if everything was ok. I had to ask for a refill as no offer was made. I was highly disapponted overall, as I have even visited this location once before and had an amazing first meal and experience. I was hoping that would be replicated; the letdown is real. I would have given this place ONE star if they didnt at least have their hearts in the right place.
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