I have a big phone, the Samsung Galaxy Mega 6.3 inch, which is the biggest in the US market, and with a bigger screen it's more prone to breaking whether its dropped or accidentally pressured because it's so big and in tight pockets that can barely fit it but I now have had mine fixed twice by these guys and my gf's phone screen has been replaced twice too and every time it's always cheaper than paying with my insurance to get a refurbished phone and then having to log in to all my accounts and download a bunch of apps I use all over again. I've called them so many times that Jake actually knows me by name probably lol but they threw in a tempered glass screen protector the last time I had them fix my screen for half price. They're very nice and come to you too. He came to San Tan Valley to my house to fix my phone screen which was cool. They're the best in price and service for screen replacement.