Dino's offers old-fashioned customer service, just the way it should be. My dishwasher broke and Dino told me that it would end up costing me more to fix it then the dishwasher was worth, and that I was better off getting a new one. I appreciated his honesty the fact that he didn't just do the job and take my money. I'll be going back to him any time I have a problem with any of my appliances.