I'm averaging out my scores between service and everything else.
I have to say the food was good - I ordered a pulled pork sandwich with potato salad as the side. The drinks were good as well and, although the one I ordered had no price listed, I found it reasonable.
The atmosphere was fun - lots of bright lights and funky uniforms for the servers. With everything stated above, I could give the Peppermill 4 stars, HOWEVER....
The server took FOREVER!!! We were there for dinner and, although seated immediately, were there for nearly two hours. The server grabbed a box for me to take the remainder of my food home in, but didn't think to grab the check at the same time? After that it took forever to flag her down... and even after she picked up the check it took her ages to swipe the credit card.
Although I enjoyed the food, the service absolutely killed it for me. It was busy there, but by no means THAT busy.