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  • I walked out of my appointment before I gave the doc a chance, so this review is not specifically about the doctor but more how this practice is run. I was scheduled as a new patient. They called and told me 2 times prior to my appointment to be there 15 minutes before my scheduled appointment time, which I was. The waiting room was totally full when I arrived with several other patients I saw on the check in clipboard marking also that they were new patients and marked the same doctor, and the same new patient appointment time as me. The guy that sat down next to me because there was no other seat, was obviously a smoker, talked embarrassingly loud and played movies on his phone with no headphones and no regard for the rest of the people in the waiting room. I went and asked the lady at the front desk how long I would be waiting and she said "On average, you will wait 1 hr. before the doc can see you." I told her I didnt understand why they would schedule new patients at the same time with the same doctor. She gave an answer that made no sense. I decided this office was not for me and canceled my appointment, walked out and found a new ENT over in Henderson that said their average wait time is 15 minutes. I will drive for someone that respects my time and doesn't try to take care of multiple patients in the same appointment slot with the same doctor. Seems this office has no regard for a patient's time, will ENSURE you are there early and for no reason. I will not return to this office.
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