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| - UNSAFE TRUCK - DO NOT EVER RENT FROM BUDGET on 67th AVE and BELL ROAD in Glendale, AZ. The truck they rented me had SAFETY ISSUES and they did NOT care. I called and made them aware that the passenger mirror that would not stay in place for longer than a few miles and they blew it off. Well, the problem persisted on my 300 mile trip and I had to stop several times to get out and adjust it again only to have it not stay after a few miles. (Yes, I tried duct tape) Ok, so, anyone can rent a moving truck - what if it was someone who had never driven large vehicles (or on an interstate), towed trailers, etc??? Someone would have been hurt or died!!! Not to mention the other issues such as the alignment problem I had to overcompensate for the whole trip.
Compared to the afore mentioned, the other inconveniences such as disgusting filth, smell, non working interior light, non working usb charger, no radio if you did try to charge.. is small stuff. Seriously, DO NOT rent here. I'm pursuing every avenue I can to file a complaint and make people aware of their nonchalant attitude regarding safety - they put at least one UNSAFE truck on the road - not acceptable - one too many.
Oh, and the $10 off the bill? Really? That's it? They could have refunded the entire bill and I would still post this because it is UNSAFE!!! I would love to see maintenance records, an inspection report, what an independent mechanic would say today about this truck. Totally unacceptable and their lack of concern over safety is very disturbing.
Stick with UHAUL and Penske even if the rates are higher. Go with SAFETY first for yourself, your loved ones and everyone else on the road.
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