Here for my scheduled appt and apparently my stylist decided to leave early. Would have been nice if someone had let me know. Waited as the manager and employees argued about whose fault it was and then scrambled to fix it. Manager said she would have someone else help me asap... I love Russian roulette haircuts! This is the second time that my appointment has been screwed up. Last time my stylist went on vacation and when I showed up I got an "oops!" And yet another mystery employee to do my hair. I've never been able to see the same person twice. The stylist this time was doing mine and another ladies hair so was constantly running back and forth. I was there for about an hour.... and got a mediocre 10 minute haircut. Will just go elsewhere from now on. For these prices they really need to get themselves together.