I'm a restaurant manager and there are a few things I expect when I go out to eat. Number one is cleanliness. The two ladies working on 3/8/16 at 10:45 am both handled my sandwich, then grabbed the ringing store phone to answer a call, and went back to working on my food with the same gloved hands the entire time. Don't they know that phones are the most disgusting thing to touch?
Second, I watched one drop a slice of provolone cheese into the "scupper"? Where they brush the random food particles that fall, then put it right back in the cheese bin for later use.
Lastly, customer service. Another customer came in to pick up an online order. The lady behind the counter said nothing had come through the system and stood there looking dumbfounded instead of making even the slightest attempt to resolve the issue.
Needless to say, I will walk out again if I see either of these two ladies working here again.