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  • Needless to say I was not surprised upon seeing 2.5 stars when I looked this location up on Yelp today! I live in Scottsdale, but my dog was at a vet in the area and I needed something to eat in the meantime. I picked this place because I enjoy a good burger and fries and I know this place has been around for a long time. I haven't been here in probably 10-15 years though. The food was just OK, but the service was awful. I would give it 2.5 stars if I could. I asked for a water with lemon. We put in our order but he didn't bring me a water until almost 10 minutes later. When we put our order in, we also asked for the 1/2 fries/rings combo that they offer. When the food finally came out, they didn't bring our rings/fries. Our waiter disappeared so I couldn't ask him where they were. Also, they never gave us any utensils or napkins. I tried to get the attention of a girl who was serving the table next to us, but she continuously ignored me. We were almost done with our food when I went to find the general manager, who was very nice, but looked like he was 16. Told him we never got our sides or any napkins with our meal and he made sure they finally came out, but we were almost done with the food. The burger was boring. Nothing compared to the delicious burgers elsewhere (I.e. Habit, Portillos). the fries were eh. the rings were alright, a little too thick for my rings preference. My mom enjoyed her grilled cheese sandwich. The plain fact is that our waiter ignored us most of the time when it wasn't even busy. When we got our bill, they left the rings/fries combo on there which was about $4. My mom asked the manager if he would take them off since we got them way late. Our server said he thinks there was a mix-up and they gave our side dish to someone else. EVEN if that was the case, it doesn't take a lot of time to put a couple of fries and onion rings on a small plate and toss it on the table. Yeesh. Not ever coming back here. Only good part was the GM who was very nice and took care of our requests. Waste of money and my taste buds deserve better.
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