Ordered the T-Bone steak and was happy with the food and the service, but the 3% 'Honest to Goodness Fee' that they add to your bill really bothered me. Chuck's Roadhouse adds this fee to everyone's bill without disclosing it to its customers beforehand. It is a hidden tax that they are trying to slip by unaware customers. When I asked my server about the added 'Honest to Goodness Fee' added to my bill, she couldn't answer any questions I had and referred me to a written statement on their drink menu.
The 'Honest to Goodness Fee' is so that Chuck's Roadhouse doesn't have to raise its prices. But why not just raise your prices by 3% and not add this hidden fee? This is done so that when they have to raise their prices, they will just increase the 'Honest to Goodness Fee' percentage trying to hide the increase from the customer. This is not transparent and deceptive.
Is Chuck's Roadhouse charging HST on this fee? Why not just offer $1 steak and lobster and increase the 'Honest to Goodness Fee' to 2000% and avoid paying HST to the government?
Before you order sit down and order at Chuck's Roadhouse ask your server to explain the 'Honest to Goodness Fee' and why it is necessary and if it is mandatory?