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  • The food was good but like some of the other reviews the service was lacking. It almost feels like the wait staff is untrained for the restaurant's delivery. I thought the food was decent. To start we had lobster bisque which almost had a little bit of a lemon flavor. Not terribly strong, but enough to cut what can easily be a too thick soup. It isn't my favorite, but I have definitely had much worse in the area and would have this again. The main dish was salmon on crab risotto. The portion didn't seem large, but I was full after this dish and thought it was well done. Some of the better risotto I have had. Dessert was fried bananas which weren't quite what I was expecting. I thought it would be something more long the lines of bananas foster, but instead was deep fried. The breading overpowered the banana flavor. All in all I would give the food a 4 out of 5. The service though is difficult to overlook and I struggle giving a 2 out of 5. It took a long time to get drink orders. After about ten minutes we had drinks and put in our order. There was substantial time between appetizers, main course, and the dessert which got a bit frustrating. It didn't seem overly busy, but the service seemed like it should have been packed. A few drink orders and food orders also came out incomplete and incorrect. There were also the awkward moments when wait staff were reaching across a plate to refill glasses with water. Going back to my initial comment I think XO could make great progress by training the staff on etiquette and delivery of food in a timely fashion. We were there for 2.5 hours for appetizers, main dish and dessert. That is a long wait time for three dishes of food. With that said I think it would be worth another shot. However, I am not a major fan of steam houses so probably would not do this one again. In a city that is having a pretty large explosion of farm to table food the service really needs to improve as a compromise.
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