I went through the menu and selected the package that was what I needed. The works $23.99 and included "wheels cleaner" and "interior vacuumed." Surface glass was most important to me. Then My Boyfriend took the vehicle in and brought it back to me as I was working.
When I called Cobblestone to say I had noticed that the driver side of my car had not been vacuumed and that the wheels were not clean I was told by the wash manager at 3pm yesterday that he needed to "educate me about car washes". So - just thought I should pass along that education.
Wheel cleaner does not mean the wheels will be cleaned. It means they will wipe over them and whatever comes off comes off if you want more than that you need to tell them so they can charge you for detailing.
Interior vacuumed does not mean under the seats. Although, my passenger side was completely vacuumed, the seat was moved as it was pushed all the way to the dash. This side was done the way I would expect. Apparently the driver side was done to his expectations with dirt left under and around the seat.
I spent too much time listening to why $24 is not a lot to spend on a carwash and why I should not have expected what I did.
So, in the end I spent 2 hours pay to get the windows done ( they turned out fine). Maybe worth it since I am the streak queen, but next time I will spend an hour trying myself. :
I see below that their reply is that they have no record of this happening. Well of course not. No one asked me my name or info because the manager called the wash manager was clearly not interested in anything I had to say. So the reply below is just as helpful as the reply I received on the phone so hey, at least they are consistent. One less star for your shady remark.