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  • The AZ DES wants you to register to vote. I mean, really wants you to register to vote. I mean, REALLY, REALLY wants you to register to vote, and price is no object. After the first few times I visited my local office, I finally told the nice lady that I'm already registered. Do you know what she said? "We have to ask you to register to vote every time you come in, even if you are already registered." Good grief. How many work hours are wasted each year on this? And then the kicker: they mailed me a packet for registering to vote! A four-page packet with a staple and of course the envelope it came in (including a return address sticker and a mailing address sticker) that cost them 45 cents to mail! Not only environmentally irresponsible but also fiscally irresponsible. What a waste of resources. If the people who put together and mailed this packet would get on the telephones and start taking calls, we wouldn't have to wait so long for someone to pick up. I would give one star, but I've talked to several employees and only one sent me off on a wild goose chase to another department because she was either too ignorant or too lazy to help me. Most workers seem to be aware that they are apparently supposed to ask you to take a one-minute survey at the end of your call, and in the survey you are given a chance to rate the employee's professionalism and I think their knowledge. Good job for whoever installed the survey. I think it's helping.
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