I have always liked majority of the food at Applebee's. Don't know what is going on here, but this location is a disaster! Everytime we come here it's crowded and the hostess just can't keep up with all the customers coming in. The last time I overheard someone saying "I see many tables open here, why are you not seating people?" Can't remember her name, but there is also one server who is very slow and I believe we had her twice within the past year. She took like 15 minutes to greet us and take our drink orders. After the food got to our table, we never saw her again. Thankfully, they have those pay at the table devices so we didn't have to wait for the check!
The food is usually good and there is a lot to choose from on the menu. Their Spinach Artichoke Dip is my favorite appetizer and is #2 on my list for chain restaurants - CPK has the best one! I wouldn't recommend getting a steak from here unless you want fork and knife struggles or your frustration level to rise, LOL. While I'm at it, thumbs down for serving Pepsi products.
2 stars because I like the food and the pay devices! Won't be returning to this location because they are slow AF!!