I have never had a negative experience shopping at this location. Most recently on the tail end of a bad visit at Ulta down the street, I came in to pick up a new pallet and my customer birthday bonus. The lady who greeted me, remembered me from my last visit, asked how I have been doing, and assisted me promptly. She helped me pick the perfect eyeshadow palette, and made me a sample of perfume I am interested in. Truly the level of service I receive there is unmatched but any other store I go to. I appreciate going in there knowing I will come out smiling.