Upsides:
- Clean
- Bright
- Plenty of seating
- Decorated nicely but looks like it should be a barber shop, not a restaurant.
- Fresh ingredients
- Soda Fountain
- Salsa Bar
Downsides
- Too many staff greeting people at the door
- Too many staff in the kitchen standing around
- Kitchen is too small to accommodate the amount of diners
- Menu design makes it difficult to read quickly
I'm sure I'll come up with a few other things but my rating is based more on the fact that my burrito was ok at best. It tasted exactly like a burrito you would get from Chipotle, which is just sad. I had a baja fish burrito and if I didn't see the fish in the burrito, I wouldn't have known there was any in it. It was flavourless and boring.
I didn't get a chance to hit up the salsa bar which is obviously the reason why people think the food tastes good. Everything tastes better when you slather it with a more powerful, better tasting sauce.
If you're looking for a burrito that tastes just like Chipotle or Zteca, then go to Chipotle or Zteca if you happen to be closer to them. If not, Wilbur will fill the sameness gap.