Bought my 2011 Forrester here a few years ago. The salesperson used less of the high pressure sales tactics I have experienced at other dealerships, so for buying a car it was a pleasant experience. But the finance department was quite aggressive in trying to sell me overpriced GAP insurance, which I got for a fraction of the cost through my regular auto insurance policy. Have taken my car for servicing a number of times and they're always friendly and helpful.