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  • Update 7/19/16: Eric (Proprietor) contacted me personally and apologized that they missed my husband's special occasion. He also put a little something in the mail to make it up to us. Any owner or manager that takes the time to read reviews and fix problems is A+ in my book! I moved my review for The Melting Pot up to five stars for going out of the way to make their customers happy. Can't wait to visit again! Thank you Eric for letting customers know that they matter! _________________ Previously 7/18/16: I came here to celebrate my husband's birthday. It was or very first time at this resturant. I read the reviews online and knew going into it that it was going to be somewhat pricy. I made reservations online and received a phone call at the beginning of the week verifying my reservation. I let the girl know over the phone that we would be celebrating my husband's birthday. She said that she would make a note in the computer. When we arrived the waiter asked us if we were celebrating anything special, and again I said "My husband's birthday. " I read online that for birthdays this resturant will give out a chocolate covered strawberry with "Happy Birthday" written in chocolate on the plate. By the end of dinner all we received was a bill for $120 and some change. I didn't want to mention anything in front of my husband about the special treat because it was meant to be a surprise for him. By the time we left my spouse knew something was wrong and that I was upset. I had to tell him that the birthday surprise wasn't going to happen apparently. The atmosphere in the resturant was nice. The service was good. The food quality was amazing. The drinks were delicious. Just wish they would have gotten their act together over the special occasion. I would have had no problem paying extra for the special treat either.
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