We love Lori!!! My son was a little unsure the first time we came here, but even then Lori successfully cut his hair. Now he looks forward to his haircuts and the star treatment he gets every time. She has all the patience in the world for these little ones and they really trust her. She understands exactly what to do to keep them happy! We will always come back here!! And the next Baby will be getting his haircut here too!