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  • We just moved to this side of town and this is now our branch. Every time I come in no matter what time or day there is always a line and only one teller. Here I am on a Friday around 3pm and there are 10 People in line and one teller again. We own a small business and are here several times a week. The same thing always. Long lines one teller. Always two people sitting in offices with no customers in them and the help desk person just standing there doing nothing. I love this side of town but boy do I miss my old branch. There were always several tellers lines went quick and they were always so friendly. If there was a line the help desk person or the people in offices always came out to help or apologize. One time when I was in people in line started complaining and the teller yelled at them. It was unprofessional as it was only 2 people talking about how the lines are always long and only one teller. They were not addressing her or talking out loud in general. They were having a private conversation. Clearly this seems to be an ongoing problem that needs to be addressed. Where is the manager? It just got better after waiting in line for 32 minutes the help desk girl starting helping people but she started at the back of the line with the people who just walked in. REALLY!!!! Not the people who have been waiting over 20 minutes.
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