I've been a long time customer at love sushi, but after today, I won't be coming back. What really ruined the experience for us was our server, Anna.
It was clear from the beginning that she had no interest in serving our table as she came to check on us a total of 0 times.
We saw her once at the beginning when she took our order. And at the very end, when I had to call her over for a check.
I wouldn't have had a problem if the restaurant was busy and she was swarmed with tables, but the restaurant wasn't busy at all.
If you would have sat with us, it would have been pretty clear that she was treating us differently from her other tables.
Servers play an important role as the "face" and brand of every restaurant. When you have a server like Anna who makes you feel avoided, unimportant, and like you don't belong, it's reason enough to never come back.