This location is not terrible, in fact, for a Cici's, I give it 4 stars.
Everyone is really friendly, they seem to have a policy of greeting customers upon entry and thanking them when they leave. Everyone working is pretty young, but they are on top of things which is nice.
The food is actually decent, compared to the UNLV location (gross). I got a personal pizza, but I also tried a couple things on the line and they weren't terrible. The personal pizza was made to order and very easy tasty.
I was inside between 630 and 730 on a Saturday, which is their busy time, but they kept the place running well. It was pretty loud because everyone brought their kids, but the location is big enough that it wasn't too obnoxious.