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  • I continue to go to this Starbucks... but there needs to be a little bit more customer service focus. I have walked in the there, and there are 3 people working on the drive-through while I am standing at the counter waiting. Someone walks by and says "hello".... um, yeah, nice and all, but I came in for a coffee. Not for a hello. Check out the Starbucks and corner of Yonge and Finch... That is the flagship in my opinion of speed, customer service, and the usual starbucks great coffee. I will always love Starbucks, but I just wouldn't rate this location as one of the better ones. It's okay. UPDATE: I did an experiment. 6 employees working.... 3 people in line (including me). Took 8 minutes to get my coffee... Is it just me or does that seem excessive? I feel like screaming... "HURRY UP" I notice some people move extremely fast in this location... but others are like molassas.... in the winter... going uphill. But... alas... I still need my Starbucks coffee. SECOND UPDATE: I have moved from walking into this Starbucks to using the drive through. Boom - this is where this Starbucks shines. Incredibly fast, accurate, and they still have time time to ask me how I'm doing every single time. When you order through the drivethrough, the sticker receipt of what you ordered is actually stuck to the side of your coffee. I dig it.
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