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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Terrible customer service. I placed an order online and thought all was well. The next day-when the order was supposed to be delivered-they called me. (This was 24 hours after I ordered.) I thought they were calling to confirm the flowers had been delivered. Instead, they told me they could not deliver because the order, though in the same city as the florist, was too far away. They lied and said they tried to call me previously but they had not. The lady did not understand my frustration and disappointment and was extremely rude. I had to scramble at the last minute to find another florist to fulfill my same day rush order, so I could ensure the flowers would be delivered on time. Luckily I called Fletcher Florists and they were able to handle the last minute order. Gracie should have let me know if they couldn't fulfill the order immediately. They also shouldn't be rude to customer when THEY make mistakes. Do NOT recommend.
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