This restaurant has a really cool location so we would love to like this place which is why we have given it several chances. But we have been disappointed time and time again. First, the prices are high for a Pho joint ($75 dinner for two people after drinks), but I don't mind paying because I understand they need to afford their rent, but the food is subpar and the service is TERRIBLE. We had to repeat our order several times to the waiter who couldn't seem to remember anything and never checked on us; he also did not have the excuse of being busy because the restaurant was fairly empty. Our appetizers came after one entree; meanwhile the second entree came way later. So I ended up starting my meal after my boyfriend was long finished with his meal. My pho was also cold after I had waited about an hour for it. They definitely had difficulties organizing and phasing orders in the kitchen- there were also only 4 tables of people in the restaurant. Another thing: the two tables next to us were also airing their grievances about the horrible service- very clearly disappointing to everyone around. Don't waste your money.