FANTASTIC SERVICE! FANTASTIC turnaround! The gentleman who runs the place (I believe he is the owner) is wonderful to work with. I took my boots in (that I bought YEARS ago, maybe 19 years ago) and did not have much hope for them coming out looking brand new, but at least looking better. WOW! WOW! WOW!!!!!!!!! They look BRAND NEW!!! I thought at first it was a bit pricey ($20) but boy was I wrong! I will forever be bringing my leather boots, heels and luggage repairs here! Absolutely wonderful! And the gentleman was polite and honest (and handsome!) If you need a show repair, check them out! Tell them Tramp sent you! I was so blown away by their work. Also, they can fix heel stops in a jiffy which I usually need done ASAP. Thank you All About Quality Shoe and Luggage Repair! Fantastic!