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| - After driving by Macado's countless times, we decided to give it a try on a rainy Sunday. At 1pm, it seemed relatively quiet. We were seated quickly; our server came over quickly and got our drink orders. She came back with the drinks and took our food orders. We ordered an appetizer of the warm pretzels; my dining companion ordered the black & blue salad; I ordered the pretzel dog.
After that, things went downhill. It took a while for our appetizer to show up (warm pretzels, not bad, 3.5/5 stars.) We finished them, we finished our drinks, and we sat. The table near us that was seated after us, and also ordered appetizers, was served their entree. We sat with empty drinks. We sat. And then we sat.
Eventually, our server showed up with our entrees, with a weird self-deprecating "FINALLY! Here it is!" It was strange, like she was acknowledging how frustrating it was that the food was slow, but not an apology. Odd. Since the menu said they served homemade chips, I had ordered my pretzel dog with chips. I figured they'd be homemade. It came with a bag of Ruffles. A bag of Ruffles is fine for a quick-stop deli, but this seemed like the sort of place where they'd at least put the chips on the plate. The pretzel dog was ... okay. The menu said "1/4 lb dog" and while I'm not going to weigh my food, this seemed smaller than that. The pretzel wrapped around the dog was tasty, but they'd put the whole thing on a grill for a while, so that one side of the pretzel had become dark and hard and barely edible.
The whole experience just seemed like the entire restaurant staff - the servers and the cook staff - were just phoning it in. I was disappointed - what I'd hoped would be a quick lunch ended up taking about an hour; the food was OK but nothing special. It's possible that they were having an off day, but frankly there are enough good dining options in the University area that I don't see a reason to return to give them another shot.
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