We walked in to about 4 hostesses and a manager standing at the front and they greeted us. The manager was very friendly and nice to my one and a half year old son. Our server Rachel was excellent. Very accommodating when we asked for extras like fries out as an appetizer and extra ranch and campfire sauce. She offered refills on drinks and fries before we asked, she was very good at anticipating our needs. The manager visited our table a few times to deliver items and check in with us. The food is always delicious here. My husband tries different burgers but I am stuck on the whiskey river bbq burger! My son devoured his mac and cheese. This is definitely our go-to place for burgers!