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| - I imagine this place is what you'd get if Noodles & Company had Five Guys' baby. I think it's going for fast casual, although lacking on the fast and a bit too pricey for what it is--although I will say my burger was very tasty.
Problem #1 - You order at the counter as soon as you walk in the door, but you don't get to see a menu in advance. Confusion is not a good way to start your experience.
Problem #2 - After you figure out there's a paper menu on the counter, step aside to review it, and go back to to place your order, you pay and are given a receipt to write in a tip and sign. What exactly are you tipping for? You haven't even received your food to know if your order is right.
I guess because I didn't leave a pre-mature tip, I didn't get a thank you or an order number. So I assumed I seat myself, got my drink at the fountain, and slid into a booth.
After waiting for a good 10 minutes or so, someone comes out with my food--not sure what table it goes to because I don't have a number.
Okay, even though I ordered at the counter and got my own drink, someone did bring my food to the table. Seeing that there are no garbage cans, I assume someone will bus my table too. However, Noodles & Co and Boston Market do the same and have never asked for a tip. So I'm still a bit miffed.
Overall, it was a clean, nice casual atmosphere. My burger was tasty, but on the small side (about the size of a McD's cheeseburger, but thicker and juicier). Shoestring fries were fine, but nothing special. So I don't regret trying it, but I won't be in a hurry to go back either.
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