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  • I did an online order for it to go order. I gave them a few extra minutes since it was a weekend. The pick up time is at 2:15 and the directions were to text the words I'm here when I arrive. I did everything I was supposed to do, pre-paid for my order including a tip. I still had to wait 10 minutes in the parking lot for my food to be brought out to my car. My food was lukewarm at best. I went inside and asked for the tip to be refunded to my credit card. The manager print me a receipt saying he reversed the entire order but did not reverse it for the full amount. He left out the tip. When I questioned this he offered me a half baked explanation and "promised" me it would come off my card correctly. I now have $40 tied up with this restaurant while I wait to see what happens tomorrow. For one order. I know what WILL happen tomorrow. I will be on the phone with my bank making sure that I get the entire amount of my purchase refunded correctly. And from now on I will go across the street to Friday's restaurant for my to go orders.
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