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  • As far as burgers go, Five Guys is one of my favorites. They do it right. And if you order a "little" fry, they give you more fries that most fast food places give you in a large fry. However, I can't eat starch anymore. So, I can't have bread of any sort. Most places, I make do with the lettuce wrap. It's simple enough. Places like Hardee's and In-and-Out and Red Robin have been doing it for years. Five Guys can't seem to get a handle on it. Their employees need better training in this technique. The first time I asked for it, the guy at the counter looked at me like I'd asked for him to bark like a seal while showing me his toes. I had to explain what I wanted. He eventually said they couldn't do it (despite their website claiming they could). The second time I asked for it, I got handed my burger, sans bun, on a bed of shredded lettuce in a bowl. Hamburger salad-style. Fine. No big deal. I ate it without complaining. Today, I went in and asked for a burger in a lettuce wrap and what I got served was a mound of lettuce with my burger somewhere in the middle. It was impossible to pick up, let alone eat, and I ended up having to go fork-and-knife on it. I admit, lettuce wraps are a pain the bahookie, but given the rise of health conscious people avoiding wheat and starch and sugar, this seems like something on which Five Guys might want to think about training their employees a little better.
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