I was really disappointed when selling my "used" items. I called in advance and explained what I had. I was asked specifically if I had an exersaucer (which I did). I explained that it was brand new in the box and even had batteries. They gave me $21 for my brand new exersaucer and a pile of clothes. I got ripped off. I am aware that you only receive 30% but I was told they would sell it at new and that would be approx $80 considering it costs over $100 in stores. They also have my electric double breast pump and said to leave it with them and in a week they'd tell me their offer... 3 weeks later and I still haven't received any information and I've phoned 3 times. I am in dire shock that they only gave me $20 for a brand new exersaucer and a pile of clothes that were literally only worn once. The selection for boys clothes 6 months old is pathetic and so was the service I received. I literally cried when I left because I couldn't carry the exersaucer back with me so I had to sell it for next to nothing. I just pray that I will get my breast pump back so I can wash my hands clean of this awful place.